All returns should be sent back to us in their original packaging provided. The item(s) should be returned unworn and in perfect condition, with all Dupatta factory tags still attached.
We do not have a return policy for international order as of now.
If you would like to exchange one item for another, you must first return the original item and then place a new order. You will be refunded once we receive your request which will enable you to purchase a replacement item quickly.
Dupatta factory takes utmost care to deliver the products as per your order. If incorrect product is delivered, you must notify us by sending an email at bhojwaniashu12@gmail.com within 3 days i.e. 72 hours of receiving the product. Only in this case will we give an option to exchange the product for the right one as described in the Purchase order.
Tips to avoid Returns
Every care has been taken to ensure that the product details are correct. All dimensions are measured by hand, so there might be a very slight variation. Whilst the image is a true representation of the standard product, Due to different technology of different screens, there can be slight variation in actual color of the product and displayed color on your device. Factors like different display technology, display size, image capture lighting settings, color-contrast-brightness settings, viewing angle etc. . . make the actual color of the product vary. Hence it is better to select the nearest shade of the product for your use.
Ensure that the product will fulfils your needs & requirements in terms of size and use. Make sure that the product will fit your requirements. All the specifications of the products are mentioned on the product by us to ensure that the customer fully understands the product
Happy To Help!! – All of our team provide best customer experience to our customers. Feel free to contact us in Email: bhojwaniashu12@gmail.com or Whatsapp: +91 -9510804864. (Mon-Sat, 11am to 8pm)
Legal Meteorology Guidelines
For all Products sold by us
Manufactured, Marketed and Packaged by: – Amarnath saree enterprise, 202-3 global textile market ,Surat, Gujarat – 395101
Country of Origin: – India
Customer care: – bhojwaniashu12@gmail.com.+91 -9510804864.
Returns and Refund Procedure :
We offer exchange on products which are returned to us within 7 days of the delivery date only for all orders shipped within India.You can initiate the exchange procedure by emailing us your order name/ order ID and reason for exchange on bhojwaniashu12@gmail.com or can get in touch with us on whatsapp number +91 -9510804864 (Mon-Sat, 11am to 8pm).
Cancellation Policy:
If you think you have ordered a wrong item if you request us within 12hrs of the time of purchase. We will not ship the item and we will refund 100% money back. After 12hrs of purchase if you fail to send order cancellation email, you will not be eligible for the return policy, since the product might have been shipped by the time. Stopping your order processing is critical task after we get the order; and hence cancelling any order will affect us & so expect your co-operation in this regard. Refund will be processed from our side in maximum 2 business days as mentioned earlier.